TrakCare Riayati Post Office Integration

Project Overview

Riayati Post Office is a government-run program of the United Arab Emirates that provides a data exchange system for the secure exchange of health insurance claims between Healthcare Providers and Payers. Banksia Global collaborated with the InterSystems Middle East technical team to develop connectivity between InterSystems TrakCare and the Riayati Post Office system.

The Challenge

Healthcare facilities in the UAE needed to integrate their TrakCare systems with the government's Riayati Post Office to ensure compliant, secure, and efficient exchange of health insurance claims data. This integration required navigating complex regulatory requirements while maintaining high performance and data security standards.

Our Solution

Our team developed a comprehensive integration solution that included:

• Secure API connectivity between TrakCare and Riayati Post Office systems
• Automated data transformation to meet Riayati's format requirements
• Real-time validation of claims data to ensure compliance
• Bidirectional information flow for claims submission and status updates
• Comprehensive audit logging and reporting capabilities
• Error handling and notification system for failed submissions

Results and Benefits

The integration with Riayati Post Office delivered significant benefits:

• Streamlined health insurance claims processing for UAE healthcare providers
• Reduced administrative burden through automated data exchange
• Improved claim accuracy and reduced rejection rates
• Enhanced compliance with UAE healthcare regulations
• Faster reimbursement cycles through efficient claims processing
• Greater visibility into claims status and history

Technologies Used

• InterSystems TrakCare
• InterSystems IRIS Interoperability
• RESTful APIs

Learn More

Visit the Riayati website to learn more about this UAE health insurance initiative: https://riayati.ae/